Project Manager - Client Delivery

ROLE As this role involves close working relationships within the Client Delivery Team, the Project Manager will be working with the team to deliver a variety of workstreams and projects across multiple accounts to agreed plans, deliverables and budgets. The key elements of the Project Manager's role are: Ensuring that all Project Documentation is created, monitored and maintained throughout the life of the project, including (but not limited to):

  • Project Plans
  • RAID/Action Logs
  • Project Documentation
  • BAU Handover Documentation
  • Leading project meetings, maintaining action logs and sending email follow ups to inform the project team and clients of the decisions made and actions to carry out following the meeting
  • Update key stakeholders on project process and reporting
  • Review resource used in projects to date, and assess the overall project completion
  • Chair client calls/meetings
  • Review project processes and documentation for improvement and refinement where appropriate
  • Lead client feedback at end of project - use in reviews by Client Delivery Team
    • KEY SKILLS As an established Project Manager, you will have excellent organisational and project management skills, together with excellent written and verbal communication skills and the ability to understand and synthesise complex information. Strong personal engagement skills are vital, as is the ability to gain trust and credibility with both clients and colleagues across the company. In order to demonstrate an ability to meet the roles and responsibilities above, the successful applicant must have the following:

    • 5+ years' experience as Project Manager
    • Project certification, Prince2, Agile PM (or equivalent)
    • Educated to degree level or equivalent
    • Experience of different development approaches (Waterfall, Agile/Scrum)
    • Experience in the fintech/financial services industry beneficial but not crucial
    • Experienced in running multiple projects of varying size
    • Able to adapt project approach to relevant project, within the boundaries of the company framework
    • Personal Skills In addition to the above skills and experience to fulfil this role, the Client Deliveries Team is looking for a Project Manager who can also demonstrate that they are:

    • Highly organised with exceptional attention to detail
    • Confident communicator
    • Ambitious and creative with a thirst for knowledge
    • Keen interest in data and product
    • Diligent, self-motivated and able to work under pressure
    • Well organised and highly delivery focused - meet aggressive deadlines
    • Flexible, resourceful and hands-on
    • Excellent negotiating skills
    • Positive, social and can adapt into a vibrant work culture
    • adapt into a vibrant work culture